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How do I work with reports?

Reports, insights and statistics

Updated over 3 weeks ago

In your Shop

Here you’ll find insights for one specific shop

  1. Click ‘Events’ in the top right corner

  2. Choose the specific event you want to view insights for

  3. Select ‘Insights’ in the left sidebar

The reports are divided into three sections:

The reports provide a detailed overview of your sales success and give better insight into the performance of your events and organization

  1. Pie charts showing

    • Tickets sold

    • Products

    • Total revenue

  2. Specific results

    • Sales per ticket

    • Sales per product

    • Check-in percentages

  3. Breakdown by payment method

    • Online sales

    • POS (Point of Sale) transactions

Organization level:

Here you’ll find reports for all shops in your organization

  1. Click your organization’s name in the top right corner

  2. View Insights

    • Select ‘Insights’ in the left sidebar

    • Here you’ll find a Full Report and a Financial Report

Full Report - This shows the sales status of all events in your organization

Financial Report - gives insight into your sales. You can filter the report by time period. It shows your revenue in three ways:

  • Table with revenue per event or product

  • Table with revenue per VAT rate

  • Table with revenue per payment method

Shareable Reports

All reports can be shared via a link. This way, third parties can view them—like a promoter, a partner, or, in the case of the Financial Report, an accountant. They stay up to date on key figures without needing full access. Below you’ll find everything about shareable reports:

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