We pay out periodically
We pay out your ticket revenue once a month/week. This makes it predictable and easy to manage.
Stripe applies a 7-day delay to payouts
So for example, when you’re paid out monthly: on the 1st of the month, you’ll receive all funds that were available by the 24th of the previous month. That means you’re effectively getting paid for sales made up until the 23rd. Sales after the 23rd will be included in next month’s payout.
Sales after the 23rd?
Any tickets sold between the 24th and the end of the month will be paid out the following month. That part of your revenue remains on your balance and can be found under Payments in your WeTicket account.
Example
Your payout frequency is set to monthly and you sell tickets on:
June 10 → payout around July 1st
June 25 → payout around August 1st
Note: the dates mentioned in this article are guidelines. The exact payout date may vary slightly due to weekends, holidays, or bank processing times.