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How to Add Your Terms & Conditions to a Shop
Updated over a week ago

Do you want visitors to agree to your organization’s terms, such as your privacy policy or general terms & conditions? In your WeTicket shop, you can set up a simple, mandatory question to ensure this. Here’s how:

  1. Go to Your Event Settings

    • Log in to your WeTicket dashboard and navigate to Events & Shops.

    • Click on the event where you want to add the terms & conditions.

  2. Create a New Question

    • In the event settings, go to Additional Questions.

    • Click Create Question to add a new question.

    • Set up the question, e.g., “Do you agree with our terms & conditions?”

    • If you select a part of the text (e.g., “terms & conditions”), you can add a hyperlink to direct visitors to your policy page.

  3. Choose the Right Question Type

    • Select Single Select as the question type.

    • Add “Yes” as the only option that customers can choose.

  4. Make the Question Mandatory

    • Set the question as required so customers must accept the terms before completing their purchase.

  5. Save Your Changes

    • Don’t forget to save your new question and verify that it appears correctly in your ticket shop.

💡 Check the Link: Make sure the link to your terms & conditions works and is up to date.

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