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How to add tickets and products?

Updated this week

At WeTicket, you can add tickets and products to your ticket shop. Products can include merchandise, drink tokens, or parking passes.

How to Add Tickets or Products?

  1. Go to your event

  2. Click on “Settings” in the left menu

  3. Click on “Tickets & Products” in the left menu

  4. Click “Add Tickets” or “Add Products"


Add basic details

  • Name: come up with a clear title for your ticket (required).

  • Description: optionally add a description that will be visible in the ticket shop, for example what is included or who the ticket is for.

  • Price: choose whether the ticket is free or paid and enter a price if needed (required).


Next you can click on "more options"

Here you find several options. Note that these are not required, but can be handy.

  • Service fees: Add a fee per ticket for your visitors to cover WeTicket fees or earn extra revenue. Leave it empty if you don’t want to charge extra.

  • Available amount: Set a different capacity for a specific ticket/product that deviates from the shop capacity.

  • Stop sales: Set when sales for this specific ticket or product should close. Choose a number of minutes, hours, or days before the event starts or ends.

  • Limits per order: Set the minimum number of this ticket or product that must be purchased in a single order. Useful for group tickets.

  • Visibility: Choose where this ticket can be sold—online, at the ticket counter or entrance (POS), or both.

  • VAT rate: Select a VAT rate for this ticket or product. This rate is not shown or charged in the ticketshop—it’s only for your own administration. Useful if your shop includes products with different VAT rates.

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