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How do I add team members and manage permissions?

Updated this week

Add team members and manage roles to collaborate quickly and efficiently. Each team member can be assigned appropriate permissions, ensuring a safer and more focused workflow. You can adjust these permissions at any time.

Example: You have a colleague or employee who will manage the entrance of your event. They’ll handle checking in visitors, but you probably don’t want them to see financial details. You can provide them with their own login and password, granting only limited access to event information.


How to Add a Team Member?

  1. Click on your organization name in the top right corner.

  2. In the left menu bar, click on “Team.”

  3. Click “Invite Team Member” on the right side of the screen.

  4. The team member will receive an email invitation and can join by accepting it.


How to Change a Team Member’s Permissions?

  1. Click on your organization name in the top right corner, then select “Team” in the left menu bar.

  2. Locate the team member whose role you want to change, then click the three dots next to their name.

  3. Click “Change Role” and select the new role!

The “owner” of an organisation is the main account holder and can’t be removed by other admins. Only the current owner can give ownership to someone else in the organisation. Click the three dots next to a team member’s name and appoint them as owner.


Permissions per role

Admin

Editor

Entrance and Support

🎪 Events

View & manage

View & manage

View only

🗂️ Organisation settings

View & manage

View only

View only

💶 Payment settings

View & manage

View only

No access

🧾 Invoices

View & manage

View only

No access

🦸 Team

View & manage

View only

View only

📊 Statistics & insights

View & manage

View only

No access

👯 Guestlist

View & manage

View & manage

View only

✅ Orders & visitors

View & manage

View & manage

No access

💸 Refunds

View & manage

View & manage

No access

💿 Export data

View & manage

No access

No access

🎟️ Cash Register System

View & manage

View & manage

View & manage

🧑‍🎨 Design

View & manage

View & manage

View only

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