At WeTicket, we take the security of your account and data seriously. That's why two-factor authentication (2FA) is enabled by default for all accounts. This means that in addition to your password, you'll always complete an extra verification step when logging in.
WeTicket accounts can hold large amounts of sensitive data. Shared passwords are a risk, with 2FA, a password alone is never enough. Even if it leaks, the account stays protected.
What is two-factor authentication?
Two-factor authentication adds an extra layer of security to your account. When logging in, you need two things: your password (something you know) and a verification code (something you receive). Even if someone knows your password, they can't access your account without that second factor.
2FA is automatically active on every WeTicket account. You don't need to enable it yourself, it applies to all users, from organizers to scan teams.
How to manage your scan team
If you're responsible for managing scanners at an event, there are two ways to set up access:
Option 1 — Personal accounts (recommended) Invite everyone who needs to scan through WeTicket so they create their own account. Each scanner logs in with their personal credentials and completes the 2FA verification themselves.
Option 2 — Shared scan account Use a shared scan account. Scanners contact the scan team manager (person with access to the scan account's email address) to receive the login details and the 2FA verification code. The manager shares the code when the scanner is ready to start.
How to invite team members to join my organisation?
Read this article about inviting team members to your organisation.