Change the order of tickets or products
Want to change the order of your tickets in the shop or POS? Here’s how to do it.
First go to the tickets or products you'd like to rearrange:
Click on ‘Events’ and then select a shop.
In the left menu, click on ‘Settings’.
Then click on ‘Tickets & products’ in the left menu.
Then to rearrange the ticket/products:
Click the reorder icon
Under Tickets (or Products), click the reorder icon next to New ticket. The Reorder tickets window opens.
Drag and drop the tickets
Drag the tickets into the order you want using the handle icon next to the ticket name.
Save your changes
Click Save to apply the new order. Click Cancel if you don’t want to make any changes.
Group tickets and products in sections
Sections group tickets or products under a heading in the shop, for example "Children" and "Adults". In the shop, each section is a light grey block with its name on top. A guest clicks the name to open or close a section.
Open the Reorder tickets or Reorder products window as described above.
Click Add section. New section appears at the bottom.
Click the pencil and give the section a name.
Drag tickets into the section's grey block. To keep a ticket outside a section, drag it to Drop here to place it outside a section.
Click Save.
Use the bin to remove a section; its tickets stay in the list. On a phone, press and hold a ticket briefly to drag it.
Sections are available for tickets and products, not for guestlist tickets. Point of Sale doesn't show sections.
Read more in Group tickets and products into sections.
Change the order of additional questions
Want to change the order of the questions in the shop? Here’s how to do it.
First go to the questions you'd like to rearrange:
Click on ‘Events’ and then select a shop.
In the left menu, click on ‘Settings’.
Then click on ‘Additional questions’ in the left menu.
Then to rearrange the questions:
Click the reorder icon
In the top-right corner of the additional questions section, click the icon with two stacked bars to open the reorder mode.
Drag and drop the questions
A pop-up will appear. Drag the questions into the order you want using the handle icon next to the question.
Save your changes
Click Save to apply the new order. Click Cancel if you don’t want to make any changes.