Sections put tickets or products in your shop under a heading. They're useful when you sell lots of tickets, for example "Children" and "Adults", or "Friday" and "Saturday". Your guests find the right ticket faster.
What your guests see
In the shop, each section is a light grey block with its name and an arrow. Your guest clicks the name to open or close a section. Tickets without a section are listed on their own. If you don't create sections, your shop looks the same as always.
Create a section
Go to Events and click your event.
In the left menu, click Settings and then Tickets & products.
Under Tickets, click the reorder icon next to New ticket. For products, do this under Products. The Reorder tickets window opens.
Click Add section. New section appears at the bottom.
Click the pencil and give the section a name. Every section needs a name before you can save.
Drag the tickets that belong to it into the section's grey block.
Click Save. Your sections show in the shop straight away.
On the Tickets & products page, you'll see your sections as grey headings.
Keep a ticket outside a section
A ticket doesn't have to be in a section. While you drag, a spot appears saying Drop here to place it outside a section. Drag the ticket there and it stands on its own. That works above, between or below your sections.
Move, rename or remove a section
Move: drag the section to another spot. Its tickets move with it.
Rename: click the pencil next to the name.
Remove: click the bin. The tickets from the section stay in your shop, just without a heading.
Click Save afterwards to keep your changes.
On your phone
Press and hold a ticket briefly to drag it. A normal swipe scrolls the list.
Good to know
Sections show in your online shop. Point of Sale doesn't show them, and guestlist tickets can't go in a section.
Tickets and products each have their own sections. You can't put a product in a ticket section, or the other way round.
When you duplicate an event, its sections are copied to the new event.
Want to change the order of tickets without sections? Read Change the order of tickets or additional questions.