Learn how to configure your organisation's settings and how too access them:
Click your organisation name
Click Settings
General
Go to Settings → General.
Organisation name – The name visible to ticket buyers.
Organisation URL – Your unique URL. This cannot be changed once set.
Sender address – The email address displayed to buyers in ticket confirmation emails. Emails are sent via WeTicket, but your address appears as the sender.
Country – Select your organisation's country. This determines available VAT rates and must match the country of your VAT number in Billing Details.
Time zone – Controls how times display on your ticket page. Default is Europe/Amsterdam.
Billing Details
Go to Settings → Billing Details to enter your organisation's invoicing information, including the email address used for invoices.
Marketing
Go to Settings → Marketing to manage your marketing preferences, including the newsletter opt-in toggle, organisation description, and tracking IDs for Google Analytics, Meta Pixel, and TikTok Pixel.
Checkout
Go to Settings → Checkout to set default checkout questions for all your ticket shops, such as phone number, postal code, birth date, gender, house rules and email marketing. For each field, you can choose between don't ask, optional and required. After saving, these settings will be applied to the checkout of all your ticket shops.
Payments
Go to Settings → Payments to activate and configure your payment settings.
Team
Go to Settings → Team to manage your team members.
Default Settings
Go to Settings → Default Settings to configure your default preferences.
Design
Go to Settings → Design to customise the look of your ticket page.
Integrations
Go to Settings → Integrations to connect your calendar via iCal, so your events automatically appear in your calendar.